1. Who We Are
Cullum Detuners Investments Limited “Cullum Group” is a registered Holding Company within the United Kingdom. It acts as the nominated Data Protection Officer (DPO) for both the Holding company, and all its relevant subsidiaries. The DPO for Cullum Group is also its dedicated Data Controller.
Cullum Detuners Investments Limited – registered office at Adams Close, Heanor Gate Industrial Park, Heanor, DE75 7SW. Registered Number – 02794825.
Email – Compliance@cullum.co.uk
Phone – +44 (0)1773 717341
In addition, each dedicated subsidiary has its own Data Controller, with the relevant contact information below:
Cullum Detuners Limited – registered office at Adams Close, Heanor Gate Industrial Park, Heanor, DE75 7SW. Registered Number – 00549824.
Email – Compliance@cullum.co.uk
Phone – +44 (0)1773 717341
EMS Industries Limited – registered office at 57-58 Brick-Kiln Ln, Stoke-on-Trent, Newcastle ST5 7AS, United Kingdom. Registered Number – 03063438.
Email – Compliance@cullum.co.uk
Phone – +44(0) 1782 510051
Jade Insulation Limited – registered office at Unit 15-17 Century Park Network Centre, Dearne Lane, Rotherham, South Yorkshire, England, S63 5DE. Registered Number – 07309210.
Email – Compliance@cullum.co.uk
Phone – +44(0) 1709 761170
Thermofuse Pipelines Limited – registered office at Brunel Park Industrial Estate, Harworth, Doncaster DN11 8RW. Registered Number – 03325359.
Email – Compliance@cullum.co.uk
Phone – +44(0) 1302 759400
AGS Noise Control Limited – registered office at Adams Close, Heanor Gate Industrial Park, Heanor, DE75 7SW. Registered Number – 04594070.
Email – Compliance@cullum.co.uk
Phone – +44(0) 1664 568728
2. Information We Collect
We may collect information you provide when contacting us, requesting a quotation or using our website. We may also collect technical information such as your IP address, browser type, pages visited and device information through cookies and analytics.
3. How We Use Your Information
- Respond to enquiries
- Provide our products and services
- Improve our website
- Measure marketing performance
- Meet legal obligations
- Protect our business
- Share information between subsidiaries and holding company, to enable the points above
4. Lawful Bases
We process personal information under one or more of the following lawful bases: consent, contract, legitimate interests and legal obligation.
5. Google Analytics
We use Google Analytics 4 to understand how visitors use our website. Analytics cookies are only used where required following your consent.
6. Google Ads
We may use Google Ads conversion tracking and remarketing to measure advertising performance and display relevant adverts. Marketing cookies are only used where required following your consent. Please refer to Para 16 – “matrix of tools” for further information.
7. Snitcher
We may use Snitcher to identify businesses visiting our website. Snitcher does not identify individual visitors. It analyses business IP addresses and website usage to help us understand interest in our products and services. Snitcher may use the SNID cookie and processes data in accordance with UK GDPR. Please refer to Para 16 – “matrix of tools” for further information.
8. Cookies
Our website uses essential, analytics and marketing cookies. Visitors can manage their cookie preferences using our cookie banner.
9. Sharing Information
We may share information with trusted suppliers who help us operate our website and business. We never sell personal information.
10. International Transfers
Some service providers, including Google, may process information outside the UK. Where this happens, appropriate safeguards are used.
11. Retention
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.
12. Security
We use appropriate technical and organisational measures to protect personal information.
13. Your Rights
You have rights including access, rectification, erasure, restriction, objection, data portability and, where applicable, withdrawal of consent.
14. Complaints
If you have any concerns about how we use your information, please contact us. You also have the right to complain to the Information Commissioner’s Office (ICO).
15. Changes
We may update this Privacy Policy from time to time.
16. Matrix of Tools
Last Updated: Jul 2026